Sophia's House is operated by Nikki Andrade LLC, a Wyoming limited liability company ("we," "our," or "us").
We believe trust is the foundation of every meaningful community. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information You Provide
We may collect:
- Name
- Email address
- Country of residence
- Native language
- Target language
- Profile photo (optional)
- Payment information (processed securely through Stripe)
- Messages or communications you send us
- Information you voluntarily provide while using Sophia's House
Information Collected Automatically
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Cookies and similar technologies
This information helps us improve Sophia's House and better understand how visitors use our platform.
How We Use Your Information
We use your information to:
- Create and manage your account
- Process memberships and payments
- Schedule Story Guide sessions
- Provide customer support
- Send event reminders
- Send newsletters (only if you choose to receive them)
- Improve our services
- Maintain platform security
- Comply with legal obligations
Payments
Payments are securely processed by Stripe.
Sophia's House never stores your credit card information.
Video Meetings
Story Guide sessions and community gatherings may take place through Zoom or similar video platforms.
Please respect the privacy of other participants.
Recording community events without permission is prohibited.
Cookies
We use cookies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Understand visitor analytics
You may disable cookies through your browser settings, although some features may not function properly.
Third-Party Services
We may use trusted third-party providers including:
- Stripe
- Google Workspace
- Zoom
- Resend
- Analytics providers
Each provider maintains its own privacy policy.
Data Retention
We retain your information only for as long as necessary to provide our services or comply with legal obligations.
You may request deletion of your account by contacting us.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your data
- Withdraw consent for marketing communications
Children's Privacy
Sophia's House is intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always appear on this page.